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  Privacy Policy/Terms of Service  

Privacy Policy

Effective Date: 08/11/2025

At Lightning Laser Cuts, your privacy matters to us. We only collect the information we need to make your order, ship it to you, and give you the best service possible.

What We Collect

When you shop with us, we may ask for:

  • Your name, address, email, and phone number.

  • Payment info (processed securely—we never store your full card details).

  • Design files or photos you send us for custom work.

We also collect basic website info like your IP address, device type, and pages you visit to help us improve our site.

How We Use Your Info

We use your information to:

  • Process and deliver your orders.

  • Send updates about your order or our products.

  • Make our website better for you.

  • (Only if you say yes) Send you special offers, event details, or newsletters.

SMS & Marketing Consent

By providing your phone number and checking the consent box at checkout or sign-up, you agree to the following:

  • SMS Notifications — “I consent to receive SMS notifications, alerts, and upcoming show details from Lightning Laser Cuts. Message frequency may vary. Message & data rates may apply. Text HELP for assistance. You may reply STOP to unsubscribe at any time.”

  • Marketing Messages — “I consent to receive occasional marketing messages from Lightning Laser Cuts. You can reply STOP to unsubscribe at any time.”

Who Sees Your Info

We do not sell your information—ever.
We may share it with:

  • Shipping companies to deliver your order.

  • Payment processors to handle your payment.

  • Service providers who help run our website.

Your Choices

  • You can ask us to see, change, or delete your info.

  • You can unsubscribe from emails or texts anytime by replying STOP or clicking unsubscribe.

  • You can turn off cookies in your browser, though some features may not work as well.

Keeping Your Info Safe

We use secure systems to protect your data. While no system is 100% hack-proof, we work hard to keep your information safe.

Questions?

If you ever have questions about your privacy, reach out to us:

 LightningLaserCuts@gmail.com

 951-249-3993

Terms of Service Effective Date: 08/11/2025
 

Last Updated: 08/11/2025

 Welcome to Lightning Laser Cuts. These Terms of Service (“Terms”) govern your use of our website, www.LightningLaserCuts.com, and any purchases you make from us. By visiting our site or placing an order, you agree to these Terms. Please read them carefully.

1. Services Provided

We specialize in laser cutting, engraving, and related products, including custom and personalized items. Due to the nature of our work, final products may vary slightly in color, texture, and dimensions based on the materials used and the engraving process.

2. Custom Orders & Design Approval

  • Proofs: We provide computerized proofs for custom orders after payment is received.

  • Customer Responsibility: You are responsible for reviewing and approving all design proofs for spelling, design accuracy, and layout before production begins.

  • Final Sale: All personalized or custom products are final sale and cannot be returned or refunded unless defective due to our error.

3. Ordering & Payment

  • We accept payment through our payment platform Stripe.

  • Payment must be made in full before production begins.

  • All prices are in U.S. Dollars (USD) and are subject to change without notice.

4. Turnaround & Shipping

  • Standard production time is typically 3–7 business days after design approval, unless otherwise stated.

  • We ship using [USPS/UPS/FedEx depending on weight, size and shipping time.

  • We are not responsible for shipping delays caused by carriers, weather, or other events beyond our control.

  • Ownership and risk of loss pass to the buyer upon delivery to the carrier.

5. Returns, Refunds, & Exchanges

  • Non-Custom Products: May be returned within 14 days of receipt if unused and in original packaging.

  • Custom Products: Not eligible for return unless defective due to our workmanship.

  • Reporting Defects: You must notify us of any defects within 7 days of delivery and provide photos.

6. Intellectual Property

  • All website content, product images, and designs created by Lightning Laser Cuts are our intellectual property and may not be copied, reproduced, or resold without our written consent.

  • By submitting artwork or designs to us, you confirm that you own the rights to that content or have permission to use it.

7. Liability Disclaimer

Our products and services are provided “as-is” without warranties beyond those stated here. We are not responsible for:

  • Misuse or mishandling of products.

  • Indirect, incidental, or consequential damages.
    Our liability is limited to the total amount paid for your order.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect and use your information.

9. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be handled in the courts of Riverside County, California.

10. Changes to Terms

We may update these Terms from time to time. The latest version will always be posted on our website. Continued use of our site and services means you accept any changes.

Contact Us
Lightning Laser Cuts
Email: LightningLaserCuts@gmail.com
Phone: 951-249-3993
Website: www.LightningLaserCuts.com

 

Larry Landau

Owner/Operator

Lightning Laser Cuts

 

Cell: 951-249-3993

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